Effective date: August 11, 2026 Last updated: August 11, 2026

These Terms of Service (“Terms”) form a binding agreement between you and FortNexShield (“FortNexShield,” “we,” “us,” or “our”) and govern your access to and use of fortnexshield.com (the “Site”), our free consultations and security assessments, and the advisory, brokerage, and coordination services we offer (together, the “Services”). Read them in full. By using the Site, submitting an inquiry, booking a consultation, or engaging our Services, you agree to these Terms. If you do not agree, do not use the Site or the Services.

These Terms include important provisions that affect your rights, including the disclaimers and limitation of liability in Section 12 and the governing-law and dispute provisions in Section 15.

1. Definitions

• “Client,” “you,” or “your” means the individual or business using the Site or engaging the Services. If you act for a business, “you” includes that business.
• “Vendor” means an independent third-party provider of security products or services that we may recommend or coordinate.
• “Engagement Agreement” means a separate proposal, statement of work, order form, or service agreement between you and FortNexShield that sets out the scope, fees, and terms of a specific engagement.
• “Content” means text, graphics, logos, layouts, articles, comparisons, and other material on the Site.
• “Consultation” means a scheduled advisory call or meeting, including any free consultation booked through our scheduling tool.
• “Security Assessment” means any complimentary or paid evaluation of your stated security needs that we provide.

2. Who we are and what we do

FortNexShield is a business security advisory and brokerage. We help you compare physical security, cybersecurity, and managed security solutions from independent Vendors, we give guidance on which options fit your needs and budget, and we help coordinate implementation.

One point matters before you engage us: we recommend and coordinate Vendors, and the Vendors deliver the underlying products and services. FortNexShield does not manufacture the hardware, write the software, or operate the security platforms we recommend unless an Engagement Agreement says otherwise. Section 6 and Section 12 explain what this means for your relationship with Vendors and for liability.

3. Eligibility and authority

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Site or Services on behalf of a business, you confirm that you have authority to bind that business to these Terms. We may ask you to verify your identity or authority before we provide certain Services, and we may decline to work with anyone at our discretion.

4. The Services and the advisory relationship

4.1 Scope

When you engage FortNexShield, we may:

• Assess your stated security requirements and current posture as you describe it
• Present options from one or more Vendors
• Explain trade-offs across performance, cost, scope, and compliance fit
• Introduce you to Vendors, with your consent
• Help coordinate deployment, configuration, and onboarding with your chosen Vendor

4.2 Engagement Agreements control

The Site describes our Services in general terms. Any specific engagement, deliverable, pricing, and scope will be set out in an Engagement Agreement. If an Engagement Agreement conflicts with these Terms, the Engagement Agreement controls for that engagement. Absent an Engagement Agreement, these Terms govern your use of the Site and any free Consultation or Security Assessment.

4.3 Recommendations depend on your information

We base our recommendations on the information you give us. If that information is incomplete, inaccurate, or out of date, our recommendations may not fit your actual situation. You are responsible for the accuracy of what you tell us and for deciding whether to act on our guidance.

4.4 Advisory role, not decision-maker

We advise. You decide. We do not assume responsibility for your security program, your regulatory compliance, or the business decisions you make based on our guidance.

5. Free consultations and security assessments

We may offer a free Consultation or Security Assessment. These are provided for evaluation and general guidance, without charge and without any warranty. A free Consultation or Assessment does not create an ongoing advisory relationship, does not obligate you to purchase anything, and does not obligate us to provide further Services. We may limit, reschedule, or decline free Consultations at our discretion. Booking a Consultation through our scheduling tool is also subject to that tool’s own terms.

6. Third-party vendors and products

You contract directly with the Vendors you select for their products and services. Their terms, warranties, service levels, pricing, and privacy practices govern what they deliver. FortNexShield does not control and does not guarantee any Vendor’s performance, uptime, product quality, pricing changes, defects, or support.

We select Vendors we consider reputable, but our recommendation is not a warranty of any Vendor’s product and not a guarantee that any solution will prevent, detect, or remediate a security incident. Review and accept each Vendor’s terms before you commit. Any dispute about a Vendor’s product or service is between you and that Vendor.

We may receive referral fees or commissions from Vendors when you purchase through an introduction we make. This does not add cost to what you would otherwise pay, and it does not change our commitment to recommend options that fit your needs.

7. Fees, payment, and taxes

Free Consultations and Security Assessments carry no fee. For paid Services, the applicable Engagement Agreement sets the fees, payment schedule, and invoicing terms.

Unless the Engagement Agreement says otherwise:

• Fees are stated in US dollars and are due as invoiced.
• Late payments may accrue interest at the lower of 1.5% per month or the maximum the law allows, and we may suspend Services on non-payment.
• Fees are exclusive of taxes. You are responsible for applicable sales, use, VAT, GST, and similar taxes, other than taxes on our income.
• Fees paid are non-refundable except where the Engagement Agreement or the law provides otherwise.

Amounts you owe Vendors are payable directly to those Vendors under their agreements, not to FortNexShield, unless an Engagement Agreement states otherwise.

8. Your responsibilities and acceptable use

You agree to:

• Give us accurate and complete information about your requirements
• Use the Site and Services only for lawful business purposes
• Review Vendor agreements before you sign them
• Make your own decisions about which solutions to adopt
• Maintain your own security posture and regulatory compliance

You agree not to:

• Breach or attempt to breach the security of the Site, or probe, scan, or test its vulnerability without our written permission
• Introduce malware, or interfere with or disrupt the Site or its infrastructure
• Scrape, harvest, or collect data from the Site at scale or by automated means without our consent
• Copy, republish, sell, or create derivative works from the Content except as Section 9 allows
• Impersonate any person, or misrepresent your affiliation
• Use the Site or Services to infringe any third-party right or to violate any law, including export, sanctions, and anti-spam law

We may investigate suspected violations and cooperate with law enforcement. We may suspend or terminate access for conduct that breaches these Terms.

9. Intellectual property

9.1 Our rights

The Site and its Content belong to FortNexShield or our licensors and are protected by intellectual property law. We grant you a limited, revocable, non-exclusive, non-transferable license to view the Site for your own business evaluation. You may not copy, republish, distribute, sell, or create derivative works from the Content without our written permission. The FortNexShield name, logo, and marks may not be used without our consent. All rights not granted are reserved.

9.2 Your content

If you send us information, requirements, or materials, you grant us a non-exclusive license to use them to provide the Services. You confirm you have the rights to share whatever you send.

9.3 Feedback

If you send us feedback or suggestions about the Site or Services, you grant us a perpetual, royalty-free license to use them without obligation to you.

9.4 Copyright complaints

If you believe Content on the Site infringes your copyright, follow our DMCA Notice.

10. Confidentiality

Each party may receive non-public information from the other in connection with the Services. The receiving party will use that information only to perform under these Terms or an Engagement Agreement, will protect it with reasonable care, and will not disclose it to third parties except to personnel and subcontractors who need it and are bound by similar obligations. This does not apply to information that is public through no fault of the receiving party, was already known to it, is independently developed, or must be disclosed by law. Our handling of your personal information is governed by our Privacy Policy.

11. Term and termination

These Terms apply while you use the Site or the Services. Either party may end a non-paid relationship at any time. Paid engagements end as the Engagement Agreement provides.

We may suspend or terminate your access to the Site or Services at any time, with or without notice, if you breach these Terms, if we are required to by law, or to protect the Site, our clients, or others. On termination, the licenses we grant you end, and you must stop using the Content. Sections that by their nature should survive termination will survive, including Sections 6, 7, 9, 10, 12, 13, 14, 15, and 17.

12. Disclaimers and limitation of liability

Advisory nature. FortNexShield provides guidance and coordination. We do not warrant that any recommended solution will prevent, detect, or remediate every threat, or that any Vendor will perform as expected. Security outcomes depend on factors outside our control, including Vendor performance and your own implementation and use.

“As is” basis. The Site and the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent the law allows. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free.

No liability for third-party performance. To the fullest extent permitted by law, FortNexShield is not liable for the acts, omissions, products, or services of any Vendor, or for any security breach, data loss, downtime, or damage arising from a Vendor’s product or service.

Limitation of liability. To the fullest extent permitted by law, FortNexShield and its personnel will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Site or the Services, whether based in contract, tort, or any other theory, even if we were advised of the possibility. Our total aggregate liability for all claims relating to the Site or the Services will not exceed the greater of the fees you paid us for the specific engagement giving rise to the claim in the six months before the claim arose, or one hundred US dollars ($100).

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless FortNexShield and its personnel from any claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising from your breach of these Terms, your misuse of the Site or Services, your violation of any law, or your infringement of any third-party right. We may assume the defense of any matter subject to indemnification, and you agree to cooperate.

14. Warranties and force majeure

Mutual. Each party warrants that it has the authority to enter these Terms. Beyond the warranties expressly stated here and in any Engagement Agreement, FortNexShield makes no warranties, and Section 12 governs.

Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, power or internet failures, cyberattacks, and government action. This does not excuse payment obligations already due.

15. Governing law and dispute resolution

15.1 Governing law

These Terms are governed by the laws of the State of [Governing-Law U.S. State: TO BE COMPLETED], United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15.2 Informal resolution first

We prefer to resolve disputes informally. Before filing a claim, contact us at contact@fortnexshield.com with a description of the dispute, and we will try in good faith to resolve it within 30 days.

15.3 Venue

If we cannot resolve a dispute informally, you and FortNexShield agree that the state and federal courts located in [County/City, State: TO BE COMPLETED] have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.

15.4 Time limit

To the extent the law allows, any claim relating to the Site or the Services must be brought within one year after it arises, or it is permanently barred.

15.5 International users

If you access the Site or Services from outside the United States, you do so on your own initiative and are responsible for compliance with local law. Mandatory consumer-protection rights in your home country continue to apply where the law says they cannot be waived, and nothing here removes those rights.

16. Export controls and sanctions

You confirm that you are not located in a country subject to a comprehensive US embargo, that you are not on any US government restricted-party list, and that you will not use the Services in violation of any export control or sanctions law. We may decline or stop providing Services to comply with these laws.

17. General provisions

• Independent parties. FortNexShield and you are independent parties. Nothing here creates a partnership, joint venture, agency, or employment relationship, and neither party may bind the other.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, reorganization, or asset sale.
• Severability. If any provision is found unenforceable, it is limited or removed to the minimum extent needed, and the rest stays in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• No third-party beneficiaries. These Terms benefit you and us only, and create no rights for any Vendor or other third party.
• Notices. We may give notice by posting to the Site or emailing the address you provide. You send legal notices to contact@fortnexshield.com and the mailing address below.
• Electronic communications. You consent to receive communications from us electronically, and you agree that electronic agreements and notices satisfy any legal requirement that such communications be in writing.
• Headings. Section headings are for convenience and do not affect interpretation.
• Entire agreement. These Terms, together with any Engagement Agreement and the policies referenced here, are the entire agreement between you and FortNexShield about the Site and Services, and supersede prior discussions on the subject.

18. Changes to these Terms

We may update these Terms as our Services or the law change. We post the current version here with a new effective date, and we may also announce significant changes by a Site notice or email. Continued use of the Site or Services after an update means you accept the revised Terms.

19. Contact

FortNexShield Email: contact@fortnexshield.com Phone: (236) 235-0836